Privacy Policy

Effective Date: October 1, 2025

1. Introduction

Kenya’s Happy Hair (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our brand online.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

When you make a purchase, create an account, or contact us, we may collect:

Name
Email address
Billing and shipping address
Phone number
Payment information (processed securely by third-party payment processors)

b. Non-Personal Information

We may automatically collect non-identifying information such as:

Browser type
Device information
IP address
Pages visited and time spent on our site

3. How We Use Your Information

We use the information we collect to:

Process and fulfill orders
Communicate with you about your purchases or inquiries
Send promotional materials (only with your consent)
Improve our website, products, and services
Comply with legal obligations

4. How We Share Information

We do not sell or rent your personal information.

We may share information only in the following cases:

Service Providers: With trusted third parties who help us operate our business (e.g., payment processors, shipping carriers, email platforms).
Legal Requirements: When required by law, regulation, or court order.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the right to:

Access or request a copy of your personal data
Request correction or deletion of your data
Withdraw consent for marketing communications
Restrict or object to certain processing activities

You may exercise these rights by contacting us at care@kenyashappyhair.com

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage or disable cookies in your browser settings; however, some parts of the website may not function properly if you do so.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.

9. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Last Updated” date. Continued use of the site after any changes indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

📧 Email: care@kenyashappyhair.com